Director of Admissions
Sacramento, CA
Full Time
Senior Manager/Supervisor
Sierra Health and Wellness uses evidence-based methods to accomplish the restoration of families, relationships, and self-worth. By transforming the character, we give life back to the people who have lost it through substance abuse and mental health issues.
Positions available:
Duties and Responsibilities:
The role of the Director of Admissions is to oversee the admissions activities across all programs and levels of care in addition to serving as the initial point of contact for potential clients and referring parties of the facility, provide excellent customer service to both clients and referring parties, enter all information into databases, and work closely with staff in facility programs to ensure that the referral has most potential for success.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Requirements
Preferred education and experience:
Sierra Health and Wellness is a California network of leading behavioral health and rehab centers for adults and families who suffer from addiction to alcohol, opiates, amphetamines, and other addictive substances.
Sierra Health and Wellness is an Equal Opportunity Employer that does not discriminate against applicants, employees, or clients on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, veteran status or any other category protected by the law, or patients' decisions regarding advance directives. Not all services are available at all offices.
Salary: $115,000 -$160,000
The posted pay range is a reasonable estimate that the organization believes in good faith it may pay for this particular job based on the circumstances at the time of posting. This pay range is not a promise of a particular wage. Pay may consider several factors including but not limited to internal equity, experience, specialty, training, hours/shifts worked, business need, and education. Pay ranges may be adjusted in the future depending upon many factors including business needs.
Positions available:
- Full-time- This position has the ability to be fully remote, with the expectation of periodic visits to Admissions offices to check in with admissions staff that work in the office.
Duties and Responsibilities:
The role of the Director of Admissions is to oversee the admissions activities across all programs and levels of care in addition to serving as the initial point of contact for potential clients and referring parties of the facility, provide excellent customer service to both clients and referring parties, enter all information into databases, and work closely with staff in facility programs to ensure that the referral has most potential for success.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Plans, organizes, directs, staffs, and controls patient registration and facility admitting processes and operations; insurance verification, pre-registration, service scheduling, point of service collections, and related activities; ensures that assigned areas confirm to facility goals, objectives, and requirements.
- Develops, recommends, and implements departmental policies and procedures to ensure consistency with facility, state, federal, and accreditation standards and requirements.
- Develops, recommends, and implements quality control systems to ensure that departmental services and activities are efficient and in compliance with facility, state, federal, and accreditation standards and requirements; develops and implements systems pertaining to confidentiality, information security, safety, environmental and infection controls, financial accountability and other related areas.
- Establish and maintain trusting and professional relationships with referring parties.
- Enter client data into facility client databases; maintain accurate databases of patients as they are admitted, discharged, transferred, or moved to other levels of care.
- Engage with referring parties in a professional and collaborative manner to understand referring parties’ needs, being aware that many referring parties call in an effort to transfer clients to other programs or seek additional help for clients in need of multiple services.
- Participate with Directors of Clinical Outreach, Business Office, Clinical Services and/or Nursing to identify and remedy any barriers to clients receiving services.
- Be fully aware of all facility programs, their eligibility requirements, competencies and strengths
- Track referrals on a daily basis and provide weekly and monthly reports to appropriate facility staff/departments
- Follow up with clients who have not successfully connected to services
- Notify the billing office of payments to be collected with accurate details"
- Performs other duties and tasks as assigned.
Requirements
- 5+ years of Management and/or Coordinator Experience in a behavioral health setting with experience working with families and clients.
- High School Diploma or GED.
- Valid Driver’s license
Preferred education and experience:
- Bachelor’s degree in Social Work, Counseling or Psychology from an accredited university or related field.
- One year+ experience working with adults with alcohol and substance abuse patients.
Sierra Health and Wellness is a California network of leading behavioral health and rehab centers for adults and families who suffer from addiction to alcohol, opiates, amphetamines, and other addictive substances.
Sierra Health and Wellness is an Equal Opportunity Employer that does not discriminate against applicants, employees, or clients on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, veteran status or any other category protected by the law, or patients' decisions regarding advance directives. Not all services are available at all offices.
Salary: $115,000 -$160,000
The posted pay range is a reasonable estimate that the organization believes in good faith it may pay for this particular job based on the circumstances at the time of posting. This pay range is not a promise of a particular wage. Pay may consider several factors including but not limited to internal equity, experience, specialty, training, hours/shifts worked, business need, and education. Pay ranges may be adjusted in the future depending upon many factors including business needs.
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